FAQ

How long will it take for my video to be produced?
While we will make every effort top complete your order within 24 to 48 hours, on occasion there are unexpected delays. Should this occur, you will be notified and updated.

How soon will I begin to get back links from my video?
The process works in this manner.
1. Your video is uploaded to multiple video sharing sites (as mentioned). Once this is done and those URL(s) confirmed, we then begin a process of drip feeding back links to those Web 2.0 properties. The video itself should be online within hours of our initial upload, however the (drip feed) back links will occur over the next 30 days (approx).

Who owns the video once it is complete?
Assuming payment is complete, you own all right to the completed project and may utilize the video in any way you see fit.  The rights WE DO RETAIN is the right to display the video on our website and other web properties as an example of our work.

Are you guys too busy for my project?
Excellent question. At peak capacity we can effectively create and upload 25 videos a day, however our normal workload is closer to 10 to 15 per day.

We love to work, however should we ever find ourselves TOO busy, we will notify you of same and offer a refund.

Where do you get the images used in the videos?
The images are gathered from a variety of places across the internet in addition to thousands of images that we have purchased the rights to.

Can I use my own images?
Yes certainly, however it your responsibility to ensure that proper rights have been granted and that there are no copyright violations. You may send your images to us as an email attachment.

I’d like to use a PARTICULAR piece of music, can that be done?
YES… however you are responsible for any fees and or licensing rights concerning that piece of music. The actual file must be delivered to us in MP3 format or a URL given for download.

Can you explain how you add back links to my video?
That particular process is proprietary, suffice to say we use keyword driven anchor text and the links are distributed slowly across the net. You are in no danger of your MONEY SITE being penalized from our efforts, PLUS these links are directed to your Web 2.0 properties and not your money site.

What exactly is a watermark?
After your initial video is completed and approved we add an extra layer ON TOP of the video. In this layer we place a transparent image that contains the URL of your website.  Additionally we always try to find a place within the video where we feature (in a unique fashion) your website and/or URL.

Do you offer a money back guarantee?
What we offer is customer satisfaction.  We are not selling a product, rather a service, once your ordered is received and processed, there is significant time involved, thus we do not offer your money back.   However (see testimonials) we will do everything we can to ensure your satisfaction.

I don’t like the narrated voice I heard, what are my alternatives?
Don’t worry, we don’t take offense as our talent is the creation of the video, not necessarily the narration.  We DO, for an additional fee, have arrangement with multiple voice over (VO) talents and can arrange a professional narrator if required.